If you must cancel your reservation, your cancellation fee will be determined according to the terms outlined in the chart on the Pricing page. Transfers to another trip or to a holding account for a future trip are only allowed before the final payment, after which time our cancellation policy applies. If the trip costs more than your original trip, you must pay the difference. Transfer policy does not apply to Private or Custom Trips. Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early.
Travel Protection Plan
Because we strictly adhere to our cancellation policy, we recommend purchasing a travel protection policy to protect your trip investment and yourself while travelling. Veloce Tours offers a plan designed by TripMate, Inc. Please contact us directly if you would like to use the plan developed specifically for our tours. Please note that deposits may not be applied toward your travel insurance premium.
Release of Liability
Guests are required to provide a signed Release of Liability, Assumption of All Risks and Arbitration Agreement and a completed Personal Information Form prior to departure; you will receive these materials shortly after reserving your trip. We are unable to allow guests to participate in any aspect of the Veloce Tours trips without a signed release form.
After reserving your trip you will receive a confirmation email with an attached Travel Planner containing detailed information about arrival and departure, pre and post-trip hotel recommendations, a packing list, passport and visa requirements if applicable and a travel protection policy description and coverage and much more.
Passport & Visas
International travel requires a passport. Italy is a member country of the EU and therefore does not request nor require a visa for stays up to six months. However, please ensure that your passport is valid for at least six (6) months from the date of your arrival in either Milan or Rome.
For help arranging flights, pre- and post-trip hotels, rentals cars or rail tickets in conjunction with your trip, please call the Veloce Tours Travel Desk at 1 (844) 655-5586Monday to Friday, 7 am – 7 pm Eastern Time. Veloce Tours does not recommend the purchase of nonrefundable advance-purchase airline tickets. If you wish to make reservations before receiving your Travel Planner, please contact your Trip Consultant for trip starting and ending times.
Special Dietary Needs
We can usually accommodate dietary restrictions with advance notice.
Veloce Tours takes care of tips for local guides, hotels and restaurants.
Our cars are all equipped with the latest Tom Toms with pre-programmed addresses of all the hotels, restaurants and major sites included. The cars are also equipped with Michelin maps of Italy and the Italian version of EZ-Pass called Telepass which will allow you to whisk through the toll gates.